Privacy Policy – Sky Route

Sky Route is committed to protecting your personal information and ensuring a safe online experience. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

a) Personal Information

When you use our website or place an order, we may collect:

  • Name

  • Phone number

  • Email address

  • Delivery address

  • Payment details (processed securely through third-party gateways)

b) Non-Personal Information

We automatically collect certain data when you browse our website:

  • Device information

  • Browser type

  • IP address

  • Cookies and usage data

  • Pages visited and time spent

2. How We Use Your Information

We use your data for the following purposes:

  • To process and deliver your orders

  • To communicate about order updates, support, or issues

  • To improve website performance and user experience

  • To personalize recommendations and offers

  • To manage payments and prevent fraud

  • To comply with legal obligations

3. Sharing of Information

We do not sell your personal data.

We may share information with:

  • Delivery partners for fulfilling orders

  • Payment gateways for secure transactions

  • Service providers who assist with website operations

  • Law enforcement if required by law or for security reasons

All partners are required to keep your data confidential.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve loading speed

  • Remember your preferences

  • Analyze site performance

  • Deliver personalized content

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We take reasonable steps to protect your information using:

  • Secure servers

  • Encrypted connections (HTTPS)

  • Restricted data access

  • Regular monitoring for vulnerabilities

6. Your Rights

You have the right to:

  • Access the personal data we hold

  • Update or correct your information

  • Request deletion of your data

  • Opt out of promotional messages

  • Withdraw cookie consent

To request changes, contact us at support@skyroute.shop.

7. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.